Terms & Conditions
Last updated: 20 September 2025
Welcome to Vashista Jute Exports (“we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your use of our website and your purchasing of products from us. By using the website or placing an order, you agree to these Terms.
1. Definitions
- Customer / You / Your — person using the website or purchasing products.
- Products — the jute bags (shopping bags, hand bags, etc.) and related items sold on our site.
- Website — Vashista Jute Exports’ online store (the entire site).
2. Order Acceptance & Pricing
- All orders are subject to availability and confirmation of the order price.
- Prices displayed are inclusive of [GST / any applicable taxes] unless stated otherwise. Shipping/delivery charges may be additional.
- We reserve the right to refuse or cancel any order for any reason (e.g. product unavailable, error in pricing).
3. Payment Methods
- We accept [list payment modes: e.g. credit/debit cards, net banking, UPI, cash on delivery etc.].
- Payment must be received before dispatch (unless COD).
4. Shipping & Delivery
- We aim to process and dispatch orders within [X] business days after payment confirmation.
- Delivery time depends on location; will typically take [Y-Z] days for domestic orders; international orders may take longer.
- We are not responsible for delays due to customs clearance, postal delays, or other circumstances beyond our control.
5. Returns, Refunds & Exchanges
- Please refer to our Refund & Returns Policy for full details.
6. Product Information & Accuracy
- We try to provide accurate product information (descriptions, colors, dimensions). Slight variations may occur due to the natural material (jute) or device screen differences.
- All products are handmade / natural fibres etc. [if applicable], so minor irregularities are normal and not defects.
7. Intellectual Property
- All content on the website (images, text, logos) is owned by or licensed to us. You may not use our content without permission.
8. Limitation of Liability
- To the fullest extent permitted by law, Vashista Jute Exports is not liable for any indirect, special, incidental or consequential damages arising from your use of the website or purchase of products.
- Our total liability shall not exceed the purchase price of the product(s) in question.
9. Governing Law & Dispute Resolution
- These Terms shall be governed by and construed in accordance with the laws of [your State / Country – e.g. India].
- Any disputes shall be subject to the exclusive jurisdiction of courts in [your city / district].
10. Changes to Terms
- We may revise these Terms from time to time. The “Last updated” date will reflect the change. Continued use of the website after changes means you accept the revised Terms.